Shipping

All orders are processed and shipped within 24 to 48 hours, holidays excluded. All items are shipped USPS Priority Mail which can take 2 - 4 days to arrive and come with a delivery confirmation number.

Contact Prism of Threads if you would like to upgrade your shipping to Express Mail or add signature confirmation and Insurance. Prism of Threads reserves the right to cancel any order due to issues involving merchandise availability.

International

Prism of Threads ships worldwide. All items are shipped USPS First Class Mail. Rates depend on the weight and size of each item. Delivery usually takes 10 - 21 days and does not include tracking or insurance.

If you would like to upgrade to Priority Mail International which comes with delivery confirmation and insurance or Express Mail International contact Prism of Threads so these adjustments in shipping costs can be added.

All taxes and fees are the sole responsibility of the customer. Prism of Threads is required to accurately declare the value of all international sales on custom forms.

Prism of Threads is not liable for items lost, damaged, or stolen in the mail.

Returns

There are no refunds or exchanges. All sales are final. Measurements and defects are listed in detail. If you would like additional pictures, measurements or have any questions or concerns please contact Prism of Threads.